Returns & Exchanges

Returns & Refund Policy

U SPORTS offers a 15 days’ return policy for a full refund or replacement on purchased merchandise. U SPORTS also offers a 30 days’ online store credit policy.

After these specified times, U SPORTS is unable to offer you a refund, exchange or credit.

The purchased item must be unused and in the same condition that you received it (original packaging and with all original tags), in order to be eligible for a return. The item must also be returned before any credits/refunds or replacements can be issued.

To process a return please send an email to

Sale Items

Only regular priced items may be refunded and/or returned. Sale items are all final sales and cannot be refunded, replaced and/or returned for store credit.


To return your purchased merchandise, your product should be mailed to:


45 Rue Vogell Rd. Suite 701
Richmond Hill, Ontario
Canada L4B 3P6